Welcome To
Bristol-Bluff City
Utility District
Welcome
With a customer base of 2436 customers, we serve the City of Bristol and Sullivan County. Our goal is to provide you with superior water, fast and efficient service and excellent customer service. The peak consumption rate of 1.583 mgd with average daily consumption reaching 1.176 mgd. Water pressure coming out of our plant averages 165 psi.
For ServLine Information Click Here
Frequently asked questions
PO Box 459
Bluff City, TN 37618
Please contact the office at (423) 538-4043 or after hours and the weekend
at (423) 538-7241.
There are two options:
1. You can come into our office during office hours to apply. Please bring your driver’s license and lease agreement/purchase agreement.
2. You can fill out our Water Service Agreement Form online and email it back to us along with your driver’s license and rental agreement/purchase agreement. We can take the connection fee payment by phone with a credit/debit card. The email to send this information is [email protected].
Pay Online or Over the Phone
We offer the ability to pay your bill online, as well as over the phone through our automated IVR system. To pay online, simply click the Pay Online button located at the top right of the page. To pay by phone, you can call the automated system at (844) 291-9247.