IMPORTANT NOTICES:
Water lines on Egypt Road are being repaired Friday, 10/23/26. Water is expected to be off for a short period Friday afternoon but it will be restored as quickly as possible. Sorry for the inconvenience.
The Bristol-Bluff City Utility District Board of Commissioners will have a special called meeting at Avoca Volunteer Fire Dept. on Wednesday, October 7, 2026 at 5pm for the purpose of receiving, opening, discussing, and awarding of bid for the construction of the new office building.
You can now pay online at bbcud.utilitydistrict.com or by phone at (844) 291-9247. Ask a customer service representative for more information!
Commission Meeting is the fourth Tuesday of each month at 6:00 PM at Avoca Volunteer Fire Dept. If a customer would like to address the board, please fill out the Commission Meeting Request Form on our website under Forms and submit to our office 1 week prior to the scheduled monthly meeting.
The Bristol-Bluff City Water Quality Report is available on our forms page. Call (423) 538-4043 to request a paper copy.
The Customer Service Center will have new office hours beginning August 1, 2024. The hours will be Monday-Friday from 8 AM-3:45 PM.
The Customer Service Center will be closing early on Monday, November 2, 2026 for routine maintenance. If you have an emergency, please call our water plant at (423) 538-7241.
Holiday Schedule
The Customer Service Center will be closing early on Wednesday, November 25, 2026 and closed Thursday-Friday, November 26-27, 2026 for Thanksgiving. If you have an emergency, please call our water plant at (423) 538-7241.
The Customer Service Center will be closing early on Wednesday, December 23, 2026 and closed Thursday-Friday, December 24-25, 2026 for Christmas. If you have an emergency, please call our water plant at (423) 538-7241.
The Customer Service Center will be closing early on Thursday, December 31, 2026 and closed Friday, January 1, 2027 for New Year’s. If you have an emergency, please call our water plant at (423) 538-7241.