You can now pay online at bbcud.utilitydistrict.com or by phone at (844) 291-9247. Ask a customer service representative for more information!

Commission Meeting is the second Tuesday of each month at 6:00 pm at Avoca Volunteer Fire Dept. If a customer would like to address the board, please fill out the Commission Meeting Request Form on our website under Forms and submit to our office 1 week prior to the scheduled monthly meeting.

The Bristol-Bluff City Water Quality Report is available on our forms page. Call (423) 538-4043 to request a paper copy.

The Customer Service Center will have new office hours beginning August 1, 2024. The hours will be Monday-Friday from 8am-3:45pm.

The Customer Service Center will be closing early on Friday, May 23, 2025 and closed Monday, May 26, 2025 for Memorial Day. If you have an emergency please call 423-538-7241.